AXIS TELECOM Inc. has deployed state-of-the-art Technology at its contact centers. The connectivity to India is through submarine fiber. Depending on the need of the client. AXIS TELECOM Inc. can organize a redundant international link using alternative service providers.

All the equipment under deployment come with built in redundancy so that in the event of failure no disruption of service takes place. Backup facility using DLT library for servers has been provided. Servers are configured for clustering and will be added in the near future.

AXIS TELECOM Inc. has its own technical team in place for day-to-day maintenance of the technical set-up in India. AXIS TELECOM Inc. has agreements in place with vendor partners to provide 24 x 7 support.